Urgent Appeal: please support our COVID-19 Relief Fund for Leicestershire Partnership NHS Trust


Accessibility Statement for Raising Health


This accessibility statement applies to www.raisinghealth.org.uk

This website is run by Raising Health, charity for Leicestershire Partnership NHS Trust. We want as many people as possible to be able to use this website in a way that suits your communication needs. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent
  • versions of JAWS, NVDA and VoiceOver

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible and we will be working towards addressing this:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email: raisinghealth@leicspart.nhs.uk 

call: 0116 2950889
We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, please contact Raising Health at: raisinghealth@leicspart.nhs.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Raising Health is committed to making its website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.  We plan to address non-compliance issues by the end of March 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how people can access our services. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 21/09/2020. It was last reviewed on 21/09/2020.This website was last tested on 24/08/2020. The test was carried out in-house by Raising Health using the Accessibility Insights for Web tool and assisted by Adept, the developers of the website.

The sample of pages to test included a selection of each type of page template.